Customer Background
Our client is a fast growing IT services company that needed a digital HR system implementation to support a larger team and more complex HR needs. Before Odoo for IT Services Company selected, Boyang Malaysia evaluated that the recruitment, onboarding, performance reviews, and talent management could no longer operate effectively with scattered tools and manual tracking.
Customer Challenges Before Using Odoo
Before working with Boyang Malaysia and embracing Odoo ERP, the client IT services company faced several blockers HR operations:
- HR processes were different across department and not standardized
- Recruitment, onboarding, and performance data were stuck in different places
- Manual tracking slowed down work and caused errors
- Managers couldn’t see real-time performance information
These issues made hiring slower, reduced accuracy, and weakened their overall talent management.
Boyang’s Solutions:
To solve these challenges, Boyang Malaysia carried out managed ERP solutions based on Odoo for IT services company. In this case Boyang Malaysia implemented Odoo 19 Enterprise that digitalized the full HR workflow.
1. Full HR Lifecycle Digitalization with Odoo 19
Boyang built a connected HR process covering recruitment, onboarding, employee records and performance evaluations, an all in one Odoo platform.
2. Integrated HR Data with Real-Time Visibility
Using the modules of Odoo for IT Technical Services Company, Boyang centralized all HR information. This removed data silos and made it easier for HR and managers to access updated information. These modules were Recruitment, Employees, Appraisals, Time Off, Website and more.
3. Standardized Processes & Automated Tracking
We created consistent HR procedures across departments and automated manual tasks. This reduced errors and improved collaboration between HR, managers, and other teams.
Results:
The company achieved major improvements:
- 100% digital HR workflow
- 90% faster information flow
- 50% lower communication and coordination costs
- Clearer tracking of recruitment, onboarding, and performance
- Faster decision-making with real-time dashboards
- A strong HR foundation that supports future growth
This Odoo 19 HR system implementation helped the company modernize HR operations, reduce manual workload, and improve transparency across the entire talent lifecycle.
This case shows how Boyang Malaysia helps IT service companies upgrade and unify their HR operations using the Odoo 19 HR system. As the IT technical services hub of Boyang Consultancy Services Hong Kong Limited, Boyang Malaysia continues to provide fast, flexible, and cost-effective Odoo solutions across Malaysia and Southeast Asia, to help businesses build scalable and efficient HR systems.
Contact Boyang Malaysia for a free Odoo consultation and learn how we can support your HR digitalization needs.
